
Attendee Info
Conference Schedule
Time
Activity
Room
8:00 AM - 9:00 AM
Coffee
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Doors open. Coffee is served. Enjoy the fellowship with 300 home inspectors and inspection industry vendors.
Concord G-J
9:15 AM - 11:15 AM TRACK #1
4-Hour Update Course, Part 1
Speakers: Ken Brittain & Eric Coats from Casa Training Academy
This course, combined with Part 2, is approved by the NC Board for home inspector CE. This class includes free access to 8 additional hours of NC-approved online CE by internachi.edu. The combined class is approved by the NC Licensing Board and InterNACHI® for 4 CE hours.
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Concord F
9:15 AM - 11:15 AM TRACK #2
Septic System Basics and Sewer
Speaker: Robert Byrne of Higher Elevation Home Inspections
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This course provides home inspectors with a practical overview of residential wastewater systems, including septic, cesspool, and municipal sewer connections. Participants will learn system functionality, maintenance, and common defects. It also covers the role of sewer scope (video) inspections—including their benefits and limitations—during real estate transactions. Inspectors will finish the course better prepared to set client expectations, interpret findings, and clearly communicate system conditions.​​
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Concord E
11:30 AM - 12:30 PM
Lunch
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Lunch is served. Enjoy the fellowship with 300 home inspectors and inspection industry vendors.
Concord G-J
12:45 PM - 2:45 PM TRACK #1
4-Hour Update Course, Part 2
Speakers: Ken Brittain & Eric Coats from Casa Training Academy
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Combined with Part 1, this second part is approved by the NC Board for home inspector CE. This class includes free access to 8 additional hours of NC-approved online CE by internachi.edu. The combined class is approved by the NC Licensing Board and InterNACHI® for 4 CE hours.​
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Concord F
12:45 PM - 2:45 PM TRACK #2
Building Wealth & Maximizing Profits with Ancillary Services
Presenter: Curtis Kelley of West Ivy Home Inspections.
This workshop explores strategies for increasing returns by leveraging home inspections and offering ancillary services. Participants will gain insights into various types of inspections, the importance of ancillary services, effective marketing, and pricing strategies, as well as methods for upselling and cross-selling.​
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Concord E
3:00 PM - 5:00 PM TRACK #1
Five Steps for Getting Commercial Property Inspection Jobs
Presenter: Rob Claus, CCPIA® Director of Education & Instructor
Securing commercial inspection jobs entails a different referral pattern than residential inspections, and knowing how to navigate through the differences is important. We’ll discuss your image and branding, sales and marketing, proposals and building your report, selling yourself to prospective clients, and selling yourself even during the inspection. You’ll walk away from this two-hour session with a firm idea of the steps you need to take to get started in this lucrative field.
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Concord E
3:00 PM - 5:00 PM TRACK #2
Mechanically Ventilated Crawlspaces & Attics
Presenter: Jarett Vogler, Certified Master Inspector® and Owner of Legacy Home Inspections & Legacy Commercial Inspections
Workshop Description TBD​
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Concord E
3:00 PM - 5:00 PM TRACK #1
InterNACHI® Inspection Software
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Presenter: Ben Gromicko, InterNACHI® COO & InterNACHI® School's CAO
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Get an inside, exclusive demonstration of the brand-new InterNACHI® home inspection software. As a special bonus, this software will be provided FREE to every registered attendee. Explore the features ahead of time at www.bnxsoftware.com.​
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Concord E

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
Nestled next to the Charlotte Motor Speedway, this all-suite resort is the ultimate destination for sports fans, golfers, and business travelers alike. Guests enjoy spacious two-room suites, professional pampering at Spa Botanica, and direct access to the championship fairways of Rocky River Golf Club.
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*The discounted rate is valid for the following dates: May 15 - May 17, 2026.
Dates outside of the block will be charged at the hotel’s full rate.
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Hotel Booking Cutoff Date:
Wednesday, April 15, 2026

Concord Convention Center Map
(click on the image to enlarge and download)

